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Equate can provide a range of communications management software solutions that enable managers to get the true picture of telephony within the organisation.

TIM Plus

Advanced call logging across multiple PBXs
through a simple, intuitive, cross-browser compatible web interface.

TIM Plus is the only call logger which specifically caters for mid-range SMEs wanting a single, unified management interface for logging calls for up to five telephone systems (PBXs).

 

The deceptively simple user interface of TIM Plus shields the user from its powerful call processing engine and its multitude of modern features.

 

TIM Plus runs as a Windows Service and all of its functions, configuration, and call reports are accessible through a standard web browser, such as Microsoft Internet Explorer, Mozilla Firefox, Google's Chrome and Apple's Safari.  Out of the box, the standard configuration allows you to log up to five PBXs, and has an initial capacity of up to 100 users which be spread in any configuration across these five PBXs.

 

It's easy to upgrade, too.  Simply purchase additional capacity in blocks of 100 users (Up to a maximum of 400 users).

 

We use the term 'user' in a conceptual way - a user of communications services in your business - not just a physical device such as a telephone or fax machine.  Thus, if an employee (a user) has more than one device, such as a desk phone, a mobile phone, and even a separate DECT handset, then that counts as just one user, not three!

 

TIM Plus can take mobile billing feeds from your provider, and reporting on these is easy... just select them as a specific call type in any of the reports!