Maintenance & Support

Equate Group have a team of experienced engineers commited to provided a high level of support at competitive prices. Equate cover a wide range of equipment from the latest to some of the oldest pieces in the market.

Remote Access

A vast majority of faults can be handled with the office technical support team. This enhances our reaction times and essentially makes sure you have the least amount of distruptions.

Prioritised Fault Handling

Equate places high priority on dealing with total system failures. Although faults of any kind can be an inconvenience, a total system failure can be damaging for business unless it is quickly rectified.

Equate Group will work with target response times as follows:

Complete System Failure - 4 Operational Hours

Partial Failure - 16 Operational Hours

For any additional services on to your maintaince contract, please contact Equate on 01494 794050.