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Equate can provide full range of inbound services to meet your business needs.

Additional benefits are:

  • Range of inbound numbers – 0800, 0844, 0871, 0300, 0906 and local presence
  • Own portal access
  • Fax 2 Email
  • Introductory messages
  • Voice whisper
  • Voicemail
  • Auto attendants
  • Disaster recovery options
  • Call hunting
  • Time of day routing
  • Call queuing
  • Multi-level IVR

Our unique and customisable dashboard portal, enables different views to be set up for monitoring, configuring and tracking of calls, destinations and time spent.

This view shows the standard live daily statistics view, so you can see exactly where you are, day by day or in the current month. Click to enlarge.

Daily Statistics

This view shows a Flexible Dashboard view, with the widgets resized and moved to suit the needs of the user. Multiple dashboards can be configured and selected from a drop-down list as and when required. Click to enlarge.

Flexible Dashboard

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