Equate group. specialists in hosted telecoms
Our hosted telephony solutions allow your business the flexibility it needs for remote working. Using a completely unified cloud based comms system that spans multiple devices means your employees can have their office in the palm of their hands wherever they are.
Users of our services have reported advantages such as, greater employee satisfaction, wellbeing and productivity, positive impacts on the environment and lower business overheads. Our feature rich systems offer efficient, safe, secure and reliable approaches to telecommunications.
Flexible finance options available
Proudly providing services across multiple sectors
With customer service at heart, we have developed solutions to meet the needs of your customers such as staff and guest WiFi networks and integrated telephony solutions to maximize staff productivity with management tools for wall boards.
Equate has been a member of the ABP for a number years to establish the best solutions for Bodyshop’s which are underpinned by our best in class connectivity, call recording, WiFi deployments, Mobility solutions, management of sites with real time call reporting.
Sport and Recreation
A diverse sector with members and general public at the heart of their operations. Equate have deployed WiFi infrastructure for sports clubs guests and staff, along with intelligent call routing, booking lines and hosted telephony with desktop/mobile apps to enhance response times and improve customers services.
The education sector requires reliable and efficient IT and telephony to support both teaching and administrative activities. We can deploy services using your existing infrastructure or upgrade to the latest standards. Services include deployment of WiFi, structured cabling, prioritising call traffic for staff/students/parents, announcements, call recording, video conferencing and softphones.
With so many people needing to communicate and in such a critical sector, a reliable communications platform is essential. Equate solutions provide intelligent call routing, managing call peaks with auto attendants, messaging, video appointments, EMIS integration, call recording and real time call reporting.
The UK’s financial service sector requires reliable and collaborative phone systems that allow mobile working and have easy conferencing and business continuity inbuilt. Equate has designed their solution based on this with, video meetings, document sharing, messaging, integrations with CRM’s (Saleforce for example), voicemail to email, mobile and desktop applications so that you can operate in the office or on the move and with MiFID II call recording compliance.
Dedicated team of experts
Teams direct routing
Teams direct routing offers a secure and reliable service for remote working. Making use of cloud technologies to allow your workforce to make and receive calls, manage contacts across multiple devices and use a fully mobile service with seamless integration across platforms. This is not only highly cost effective by moving away from traditional installed lines but also highly efficient because of its intuitive user interface and accurate reporting tools.
First class consultancy service
Secure your business against broadband outages and crashed networks with our disaster recovery systems. Utilising technologies such as 4G and MiFi, we can ensure that your team will have a continuous, secure and reliable connection.
IT and Cloud
It’s a great time to adopt Microsoft 365 cloud features with collaboration tools at your finger tips for remote workers so that you can operate anytime and anywhere. Teams has revolutionised, file sharing and improving your communication.
Get the right cyber security in place to combat hackers and scammers who target remote workers with phishing and spam emails. Utilise technologies such as virtual private networks (VPN) and password management.
Utilise powerful employee monitoring software with insider threat detection and productivity analysis. Giving you insight and fresh approaches to accommodate home working.