Industry: Events Location: Light industrial unit with warehouse and split-level offices
The Brief
An events company operating from a light industrial unit required a reliable, modern connectivity and communications platform to support daily operations and event delivery. Ongoing performance issues with legacy services were impacting efficiency and causing avoidable delays.
The Challenge
The business faced several interconnected issues:
- Unreliable connectivity delivered via traditional Openreach services
- A legacy ISDN phone system approaching end-of-life
- An ageing bell system that failed to alert staff to deliveries
- Missed deliveries disrupting event preparation
- Teams spread across warehouse and office spaces
Dependable, site-wide communications were essential.
Our Solution
Equate delivered a complete infrastructure upgrade:
- Installation of a 1Gb / 1Gb full-fibre connection for consistent, high-performance connectivity
- Migration from ISDN to a hosted telephony platform
- Enablement of cloud-based business applications
- Installation of four intercom panels covering warehouse entrances and office areas
This ensured staff could respond instantly to deliveries and visitors from anywhere on site.
The Outcome
- Reliable, high-speed connectivity across the entire site
- Stable, future-proof telephony aligned with modern working
- Elimination of missed deliveries
- Improved coordination between warehouse and office teams
- Increased operational efficiency and delivery performance
With a robust communications platform in place, the business is now better equipped to support its operational demands and deliver events efficiently and reliably.