Incident Management for UK Businesses
Calm, Clear Leadership When Things Go Sideways
When a cyber incident strikes, confusion costs time and money. Our Incident Management Service gives you a dedicated, experienced Incident Manager who steps in, takes control, and sees things through to the end — coordinating vendors, advising in plain English, and keeping a level head while others scramble.
This isn’t outsourced support. It’s real-world crisis leadership for UK SMBs who need answers, not excuses.
What’s Included
Dedicated Incident Manager
A senior professional who owns the problem from first contact to final report — no handovers, no disappearing acts.Vendor Coordination
We’ll deal directly with your IT provider, hosting platform, firewall vendor, or insurance point of contact. You won’t need to play middle-person while trying to keep your business running.Plain English Advice
We keep things simple, clear, and jargon-free. You’ll always know what’s happening, what needs to happen next, and what it means for your business.Root Cause and Reporting
We maintain a clear timeline of events, actions, and decisions — culminating in a post-incident report you can use for insurers, boards, or regulators.Access to Trusted Forensics Partners
When forensic analysis is needed, we don’t fumble around looking for help — we call on our vetted, trusted specialists. From endpoint forensics to cloud infrastructure analysis, we’ve got a little black book that delivers.
Choose the Right Model
One-Off Emergency Response
If you’re mid-incident and need help now, we can respond fast. We’ll hold a triage call and get to work immediately, with clear costs and outcomes from the start.
Retainer Service
If you want a known, trusted response team in your corner before disaster strikes, we’ll build a retainer model that works for you. It means faster response, better outcomes, and no delays explaining who’s who mid-crisis.
Why This Matters
Independent Advice: We work for you, not your vendors.
No Sugar-Coating: If something’s wrong, we say so — and fix it.
Cross-Sector Experience: Finance, education, manufacturing, legal — we’ve seen it all.
No BS. No Panic. Just Solutions.
Call Us Before the Panic Sets In
Whether you’re knee-deep in a breach or just want to be prepared, we’re ready. We’ve got the experience, the contacts, and the calm professionalism that makes the difference.
Need help right now?
Want peace of mind?
Ask about our Incident Response Retainer — because nobody makes good decisions in a panic.
