Privacy Policy

Who We Are

Equate Group Ltd ("we", "us", "our") is a company registered in England. Our registered address is 6 Station Approach, Wendover, HP22 6BN, Buckinghamshire, UK. We are the data controller for your personal data collected through this website.

What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Name, email address, phone number, and company name (via our contact form)
• Technical data such as IP address, browser type, and device information
• Usage data including pages visited, time spent, and referring URLs

How We Use Your Data

We use your personal data to:

• Respond to enquiries submitted through our contact form
• Provide IT support, cyber security, and telecoms services you have requested
• Improve our website and services through anonymised analytics
• Comply with legal obligations

Legal Basis for Processing

We process your data on the following bases:

• Consent: where you have given explicit consent (e.g. accepting cookies, submitting a contact form)
• Legitimate interest: to improve our services, respond to enquiries, and maintain website security
• Contractual necessity: where processing is required to provide services you have requested

Cookies

Our website uses cookies for essential functionality only. Analytics cookies may be added in future and will only be loaded after you provide explicit consent via our cookie banner.

You can withdraw cookie consent at any time by clearing your browser cookies and revisiting the site.

Contact Form

Our contact form is not yet active. When it is enabled, submissions will be processed by a third-party form provider. This policy will be updated with specific provider details, data retention periods, and processing purposes before the form goes live.

Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and delivering services, including:

• Cloudflare (website hosting and security)

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 24 months unless you request deletion earlier.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@equategroup.com.

Contact

If you have questions about this privacy policy or our data practices, please contact us:
Email: hello@equategroup.com
Phone: +44 345 1255400
Address: 6 Station Approach, Wendover, HP22 6BN, Buckinghamshire, UK