Insurer portals and work providers
Audatex, GT Motive, Auto-i, ABI Portal, and the work-provider portals each expect their own access controls, credentials, and compliance. When they go down for you, jobs stop. We keep them working.
IT & Cyber Security for Accident Repair and Body Shops
Specialist IT support for UK accident repair centres, body shops, and the insurer-approved workshops that keep cars on the road.
Accident repair centres and body shops operate under specific pressures most IT providers don’t understand, insurer panels, estimating platforms, manufacturer-approved programmes, and a workshop environment that’s hostile to consumer-grade Wi-Fi. Equate Group provides IT support, cyber security, and reliable workshop connectivity designed around how body shops actually work.
We work with accident repair centres of every size, from single-site independents through to multi-site groups, and we understand the specific mix of customer data, vehicle data, and insurer-compliance work that makes the sector distinctive.
Challenges we solve
Cyber Essentials for panel work
Insurer panels and manufacturer approvals increasingly require Cyber Essentials certification as a condition of work allocation. We take body shops through certification in time for panel deadlines.
Customer and vehicle data
DVLA data, insurance details, vehicle imagery, and customer records all need to be handled to UK GDPR standards. We put the controls in place and document them for audit.
Workshop connectivity
Reliable Wi-Fi across the shop floor for VHC tablets, estimating kit, and diagnostic tools. Weak signal over a ramp costs time on every job. We design networks that cope with steel, bays, and bodywork.
Services for accident repair & body shops
Compliance and certifications
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Cyber Essentials & Cyber Essentials Plus
Expected by most insurer panels and increasingly by BS 10125-accredited bodyshop manufacturer programmes. We take you through certification and annual recertification.
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UK GDPR & DPA 2018
Customer contact details, insurance documents, vehicle images, and claim notes all constitute personal data. We implement lawful processing, retention, and breach response.
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PCI DSS (where applicable)
If you take card payments in the workshop or reception, PCI DSS applies. We segment the card-payment network so the rest of the shop floor doesn't bring you into scope.
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WEEE (for parts disposal)
Electronic components from scrapped or retired vehicles must be disposed of through certified WEEE routes. We help you build the process and the paperwork.
Frequently asked questions
Do you work with Audatex, GT Motive and the major insurer portals?
Yes. We support the platforms UK body shops depend on day to day and manage the credentials, MFA, and access controls each one requires.
Can you get us Cyber Essentials in time for an insurer panel deadline?
Yes. This is a common request, we run the gap analysis, remediate, and take you through the CE self-assessment (or CE Plus audit) on the timeline your panel has set.
Can you improve our workshop Wi-Fi?
Yes. Workshops are tough radio environments, lots of steel, lots of vehicles moving around, lots of dead zones. We survey the site, design resilient coverage, and install enterprise-grade access points so your tablets and diagnostic kit stay connected.
Do you handle CCTV and access control for body shops?
Yes. Workshops and forecourts benefit from good CCTV coverage for both security and insurance purposes, plus access control for offices, parts stores, and key cabinets. See our CCTV & Access Control service for detail.
Let's talk about your accident repair & body shops needs
Call +44 345 1255400 or email hello@equategroup.com
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